Check out our Frequently Asked Questions below. If you still need help please contact us.
Shipping
Where do you ship to?
We ship to anywhere in the US as well as US military bases!
How long does shipping take?
Orders are packaged up and ready to ship within 2-3 business days!
How do I track my order?
You will receive an email with a tracking number so you can track your package while you are waiting for your order to arrive.
Returns
Can I return an item?
For hygienic reasons, we do not accept returns but if there is an issue with your order please email us as soon as possible and we will work to get it resolved.
Can I exchange for a different item?
For hygienic reasons, we do not offer exchanges but if there is an issue with your order please email us as soon as possible and we will work to get it resolved.
General
What are your earrings hooks made of?
We use hypoallergenic earring hooks and studs made from stainless steel for young or sensitive ears.
Do you take custom orders?
We are always looking for new ideas and open to suggestions from our very loved customers. If you have a custom item that you would like to chat about, feel free to send me an email to blueburdcreations@gmail.com.